Attract top tenants with an unparalleled environmental experience that connects and supports the working community

THE DIFFERENCE

Holistic
experience ecosystem

Bring the ultimate workplace experience to life, while enhancing the appeal and return on your assets with a partner that puts you first.

Best talent in real estate
end to end

Gain unparalleled quality and consistency in the design, ongoing management, and activation of your flex space with industry titans.

Truly white labelled
solution

Create world-class properties that authentically reflect your brand vision and identity and elevate your asset's experience to new heights.

A unique whole of building experience approach that seamlessly integrates across 3 core pillars

  • EVOLVING SPACES
    Deliver exceptional spaces customised to your community's needs with industry-leading flex strategy and design teams.

    PREVALENCE
    OF FLEX

  • WORLD-CLASS
    HOSPITALITY
    Elevate the support you provide your community with topnotch service from our global hospitality partner.

    EXPERIENCE IS
    EVERYTHING

  • PURPOSEFUL
    ENGAGEMENT
    Foster connections with and for your tenants with best-in-class tech solutions that enable seamless integration with their workspaces.

    THE VITAL
    ROLE OF
    TECHNOLOGY

THE PARTNERSHIP

COMBINING MARKET-LEADING EXPERIENCE,
REGIONAL REACH AND SPECIALTIES TO DELIVER THE BEST EXPERIENCE
  • JLL embraces an intelligent, optimistic, and collaborative approach, driven by over 200 years of real estate experience. With a constant pursuit of brighter ways of working, JLL’s expertise uncovers smarter solutions worldwide, leveraging global intelligence, emerging technologies, and comprehensive data.

  • With a team of over 290,000 hospitality experts, our partner excels in crafting unforgettable guest experiences. Powered by an integrated network of industry-leading brands, personalised services, and innovative solutions, they continually redefine the realm of hospitality, inspiring fresh perspectives on exploring the world.

Stories

The Quantum Terminal
Central, Sydney, Australia
THE DRIVER:

To transform Sydney into Australia’s very own Silicon Valley, the New South Wales (NSW) Government sought a partner who could bring their Tech Central precinct vision to life. CIVIS emerged as the ideal choice, entrusted with the task of designing, building, and operating a sprawling 3,300 sqms of white-labelled flexible workspaces spread across 3 floors at the Grand Central Terminal Station.

THE SOLUTION:
  • The CIVIS Team worked with the NSW Government to create the brand name “The Quantum Terminal” (TQT), to help represent a space and community that support the tech and quantum computing ecosystem in Sydney.
  • As a heritage asset, the CIVIS and JLL PDS team thoughtfully designed and operated the space, ensuring compliance with heritage guidelines.
  • TQT offers flexible private offices, meeting spaces, and open-plan desks, alongside a dedicated 900 sqm floor that serves as a versatile event space. This dynamic area can be booked for private events or utilised as collaborative space for TQT and other neighbouring tech communities.
The Loft
627 Chapel St, Melbourne, Australia
THE DRIVER:

Tenants at Goldfields House needed flex solutions as a requirement for their long-term leases. This triggered the need for Goldfields to embed flex within the building. As hybrid work arrangements become a norm, businesses that previously occupied entire floors are now embracing and implementing flexible workspaces as a fundamental component of their workplace strategy.

THE SOLUTION:
  • Goldfields partnered with CIVIS to design, build, and operate ~3,500 sqm of white-labelled flexible workspaces across Levels 2, 3, and 4 at Goldfields House.
  • The CIVIS Team worked with the Goldfields Marketing team to create the brand name “The Loft”. This distinctive brand identity, owned by Goldfields, holds the potential for future expansion and utilisation across their growing portfolio.
  • The Loft includes flexible private offices, meeting spaces and open plan desks, as well as amenity offerings such as a clubhouse, bookable spaces, podcast studio and a multi-purpose event space. CIVIS also integrated with the premium rooftop bar offering in the asset.
Melbourne Connect Co-working
700 Swanton St, Melbourne, Australia
THE DRIVER:

After Melbourne University’s coworking operator partner, York Butter Factory, entered administration before the launch of the flex space they had built, the university was left with a fully furnished space but no management in place. In response, the CIVIS Team was appointed to take over the space, ensuring a fast, seamless and cost-effective transition.

THE SOLUTION:
  • Melbourne University partnered with CIVIS to operate ~2,200 sqm of white-labelled flexible workspaces across 2 floors at Melbourne Connect.
  • The CIVIS Team worked with the Melbourne University marketing team to create the brand name “Melbourne Connect Co-working” (MCC). This distinctive brand identity, owned by Melbourne University, holds the potential for future expansion and utilisation across their growing portfolio.
  • MCC includes flexible private offices, meeting rooms and open plan desks, as well as amenity offerings such as a podcast studio, communal areas and a multi-purpose event space.
Haven Workspaces
73 Northbourne Ave, Canberra, Australia
THE DRIVER:

When coworking operator Victory Offices unexpectedly entered administration, South Haven Group found themselves in a situation where the flex space was returned, voiding their lease, while still 50% occupied. After attempting to manage the space independently for a few months, the owner appointed the CIVIS team to seamlessly and swiftly take over the management. The goal was clear: optimise and maximise profitability of the space.

THE SOLUTION:
  • South Haven Group partnered with CIVIS to operate ~1,019 sqm of white-labelled flexible workspaces on Level 5 of 73 Northbourne Avenue.
  • The primary objective was not only to fill the space, but to also swiftly assume management and retain existing customers, given the 50% occupancy rate at the time. Since key customers were beginning to leave, a quick transition allowing the CIVIS on-site team to focus on customer retention was prioritised.
  • The CIVIS Team worked with the South Haven team to refresh and relaunch their existing brand name “Haven Workspaces” that is owned by South Haven Group with aspirations to use it across their growing portfolio.
500 Plaza Drive
500 Plaza Drive, Secaucus, United States
THE DRIVER:

To provide building tenants and members with the utmost flexibility in their physical workspace, MUST recognised the need to partner with a flex operator. Partnering with Flex by JLL allowed MUST to deliver both a coworking space and an enterprise flex suite solution, empowering them to retain control over the space, user experience, tenants, and revenue.

THE SOLUTION:
  • Manulife US Real Estate Investment Trust (“MUST”) partnered with the Flex by JLL Team to design, build and operate ~15,407 sq. ft. of flexible workspace at 500 Plaza Drive in Secaucus.
  • The Flex by JLL Team will work with MUST to create a brand name that is owned by MUST and speaks to the uniqueness of 500 Plaza Drive.
  • Drawing upon their extensive history of collaboration in facility management, capital markets brokerage, leasing and development services, MUST has entrusted Flex by JLL with the responsibility of driving incremental returns for 500 Plaza Drive. Rather than opting for traditional lease spaces, the focus is on leveraging coworking to maximise profitability and create additional value for the property.
The Pitch
One North State, Chicago, United States
THE DRIVER:

When a flex operator unexpectedly terminated their lease and departed, it presented an opportunity for the Flex by JLL Team in the US to create a fresh asset strategy solution. The primary focus for the flex space was revenue generation and increasing occupancy levels for the entire asset.

THE SOLUTION:
  • Shorenstein partnered with the Flex by JLL Team to operate ~27,971 sq. ft. of flexible workspace branded as “The Pitch”.
  • Minimal capital investment was required to take over the operation of this space, growing the occupancy in 6 weeks from 0% to over 40%.
  • The Flex by JLL Team signed a larger flex customer to occupy 4,800 sq. ft. of space, reconfiguring an area of the space to accommodate 140 of the customers employees.
  • Responding to the increasing demand for meeting space rentals in the market, The Pitch has capitalised on this opportunity by transforming offices within their space into versatile meeting rooms, using mobile AV equipment.

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